Subscription Policy
*On monthly subscriptions, cancellation will be available after your 2nd box*
*3, 6, and 12 month plans can be cancelled anytime.*
To cancel your subscription box plan, please ensure you submit the cancellation request before the last day of the month. This will guarantee that you will not be billed for the upcoming subscription period.
To cancel your plan, please follow these steps:
1. Locate the "subscription created" email you received upon placing your initial order.
2. Inside that email, you'll find a "Manage Subscription" button.
3. Click on the button to access and manage your subscription, including cancellation.
If your original link has expired, simply enter the email associated with your subscription order, and the link will be reactivated.
Please note that all sales are final, and no refunds or returns will be processed once the cancellation is made. We value your satisfaction and encourage you to reach out to our customer support team if you have any questions or need assistance with the cancellation process.
Customer Support Email: support@shopfishguy.com